Update from Administrator – May 28, 2020

Update from Administrator – May 28, 2020

As always, our team and I hope this email finds you safe and healthy. Another “thank you” for all the staff’s hard work, dedication, and compassion for all of our residents here. We remain incredibly grateful for our entire dedicated team and ask you to join me in ensuring that they are included as “Health Care Heroes” battling COVID-19. They are doing everything they possibly can to care for those suffering and support them as they battle this disease. Thank you to all the families who joined us for our parade, we couldn’t have pulled it off without you!

We continue to offer our weekly conference call for families and FaceTime calls, Skype sessions and window visits for you and your loved ones. Please continue to reach out to our recreation team to schedule “visits”.  We are beyond excited to be able to offer outdoor social distancing.  Sharon our Director of Recreation will be available for any questions about this during our town hall meeting. Please remember that the window visits must be pre-scheduled to ensure safe and healthy visits for you, the residents, and our staff.

Last week, the state DPH and members of the National Guard visited our center along with members of the National Guard and found us to be in compliance for PPE, staffing and infection control and prevention issues. We continue to follow all CDC and state guidelines and receive regular updates on new guidelines that are offered.

Good news… As of today, we have seen 62 of our residents convert to negative and are now symptom-free of COVID-19. We are very excited for these residents, their families, and our staff. We anticipate this number to continue to rise and we will begin holding recognition ceremonies to celebrate their success. Check our Facebook page to see updated pictures and video of parades and “graduation” ceremonies. It is truly uplifting for our staff and residents. We currently have 3 COVID-19 positive residents and look forward to celebrating their recovery as well.

 Our next “Town Hall” meeting is scheduled for Friday, May 29th and we will discuss more detailed information during this time. We encourage any residents and family members to contact me with any questions you have about the care we are offering. Our commitment is to be as transparent as possible and work to address any issues that arise. This is an incredibly challenging time and we will continue to do all we can to get through this, together. A reminder that resident-specific questions cannot be answered during these calls or on our Facebook page so please reach out to us directly if needed.  (Department head list is attached)

**Be on the lookout for our June Facebook raffle, that will be filled with goodies to enjoy social distancing with your families at home. **

Thank you and please stay safe and healthy!

Rita Lynch, Administrator

May 28, 2020 A Healthier Approach To Caring